Audi Servicing

Top condition for peak performance.
As an authorised Audi dealer, we cater for all your service and repair needs. Rest assured your Audi will receive the highest levels of care and expertise by Audi trained technicians using Audi Genuine Parts. Utilising the latest factory special tools our team has a wealth of knowledge and direct access to the latest software and technical product information to keep your Audi in perfect condition.
  • When is a service due?


    When is a service due?

    The service interval display in your vehicle will detect and display a reminder when a service is due. Audi’s fixed service intervals are based on an average driving period of approximately 15,000km per year. Therefore a scheduled service is due every 12 months or 15,000km’s (whichever occurs first) To keep your Audi performing at its best, additional work such as air filters and spark plugs are changed at varying intervals depending on time or mileage.

    *(For all other models please refer to your Audi Service Schedule booklet).
     

    Audi Digital Service Concept

    The new Audi A4 and all other MY17 Audi models will follow Audi’s Digital Service Schedule concept. This means these vehicles will have their entire service history stored electronically in a secure digital data base. This ensures your service records are accurately maintained providing proof of service, while helping to protect your warranty and preserve resale values.

    Information on additional work intervals for all MY17 Audi vehicles can found below:


  • The new Audi Genuine Care Service Plan


    Reassuringly comprehensive.
    The new Audi Genuine Care Service Plan.

    The new Audi Genuine Care Service Plan is available across a wide range of models and covers all your scheduled servicing for the duration of 3 years or 45,000 kilometres (whichever comes first) to ensure your Audi performs at its peak.

    Reassuringly comprehensive, the Audi Service Plan gives owners the peace of mind of supremely qualified scheduled servicing – so you can rest assured that your vehicle is in the hands of technicians trained by the Audi factory.

    Affordable and convenient, the new Audi Genuine Care Service Plan ensures your Audi maintains peak performance. As part of this generous package, Audi will inform you of scheduled servicing costs before they occur – avoiding any surprises down the road. Audi customers will also retain the option of transferring the plan upon sale and likely benefitting from a more appealing resale price.



    Disclaimer: Audi Service Plans are available for purchase from participating Audi dealers at the point of sale of eligible vehicles or up to 12 months from the date of first registration of the vehicle, subject always to the vehicle’s first scheduled service not having been performed. Audi Service Plan commences from the first date of vehicle registration. Terms, conditions and exclusions apply and can be viewed on this website.

  • Audi Approved Panel Repair Network


    Audi Approved Panel Repair Network

    Unfortunately, accidents happen. And, should your Audi be damaged in a collision, we want to ensure that you have access to a repair facility that meets our rigid standards for workmanship, integrity and safety, and fulfils your expectation of exceptional service.

    Every Audi Authorised Repair Facility uses Audi Genuine Parts backed by the Audi Manufacturer Vehicle Warranty. In addition, authorised repairer staff undergo extensive training in the proper use of repair equipment and Audi technology. These measures ensure that your Audi will be repaired to the same stringent criteria that guided its original manufacture, and returned to you in the same condition as the day it left the production plant floor.

     


  • AudiCare 24-hour Roadside Assistance


    AudiCare 24-hour roadside assistance is a service provided at no extra cost for 3 years after your vehicle is first registered.

    You can drive with the security that one phone call delivers help at any time of the day or night. Whether it's an accident, a mechanical problem or you've simply lost your keys, AudiCare is there. You can even receive advice and assistance on car rental and emergency accommodation.

    You can access this comprehensive service should your Audi become immobilised due to:

    • Mechanical breakdown
    • Lack of fuel
    • Lost keys, or keys locked in the vehicle
    • A flat battery

    AudiCare can also provide assistance with:

    • A collision or accident
    • Car rental
    • Vehicle recovery
    • Emergency accommodation

    You can call for assistance 24 hours a day, 365 days a year, in Australia.

    quattro® vehicles will require recovery by a flatbed trailer. We will evaluate the likelihood of recovery at the time of your initial call, and endeavour to send the most appropriate vehicle to meet your needs.

    Click here for full eligibility criteria, terms, conditions and exclusions 

     

    Your 3 Years AudiCare Roadside Assistance is about to expire – What now?


    Introducing SIRA – Service Initiated Roadside Assistance

    Service your vehicle at an authorised Audi dealership and receive 12 months Roadside Assistance at no extra cost.*

    Contact your authorised Audi dealer to make a service appointment or to find out more about SIRA.

    Make a service appointment

    *Available on eligible Audi vehicles that are at least 3 years old (from the original new car warranty start date) and no more than 9 years old (from the original new car warranty start date) that have a scheduled service performed at an authorised Audi dealer and that are not the subject of, or have the benefit of, any other Audi roadside assistance membership. 

    Click here for full eligibility criteria, terms, conditions and exclusions




  • Audi Navigation Updates


    Audi navigation updates

    Keep up to date with the latest map data for your Audi. The following MMI navigation plus equipped Audi models are compatible with a free downloadable update via myAudi. Go to myaudi.com to get started, or register for an account.

    Audi A3 from MY14 onwards*
    Audi A4 from MY16 onwards*
    Audi A5 from MY17 (new A5)
    Audi A6 from MY15 onwards
    Audi A7 from MY15 onwards 
    Audi Q2 from MY17 onwards*
    Audi Q5 from MY17 (new Q5)*
    Audi Q7 from MY16 onwards 
    Audi TT from MY16 onwards 
    Audi R8 from MY16 onwards 

    *Only for model variants equipped with MMI navigation plus

    For all other models, navigation updates can be purchased through your Audi Dealer.